Customer loyalty in the age of UX, Content, and AI
In today’s dynamic business world, acquiring and retaining customers has…
5 Rules for effective implementation, the know-how of loyalty programmes!
We find ourselves in a time when the desire to…
ROI in loyalty programmes
Authoring a blog dedicated to the international community of experts…
What does ChatGPT know about loyalty?
A few years ago, my then 12-year-old son came running…
How can you build a good loyalty programme?
Determining the reasons for and goals of a loyalty programme…
Are we in for some kind of technological Armageddon?
This article was written by the i360 Digital & CRM…
In fear of opening refrigerators, or loyalty programs in 2022
This text is an introduction to the Loyalty Programs Monitor…
The metaverse in loyalty programmes. And much more.
The concept of the metaverse had been familiar to fans…
Loyalty management in traditional trade
We recently gave a lecture, “Data journey: digitalization, automation and…