#Ask i360 - Tomasz Makaruk

#Ask i360

Free consultations with i360 experts on loyalty programmes, promotions and sales support. Especially for you, from May 18 to June 30, 2020, we are opening up the #Ask i360 campaign.

Every day from Monday to Friday, from 4 p.m. to 5 p.m., we offer the opportunity to discuss, consult, and, most importantly, to solve your problems in the general subject area of B2C loyalty programmes, B2B incentive programmes, promotion of sales to final purchasers, sales intermediaries, as well as issues related to tools, IT systems, communication, law and taxes.)

Who are the consultations for?

First of all, for the managerial staff and managers of companies employing a minimum of 50 people, who:

  1. are looking for an idea to activate sales to final purchasers or sales intermediaries (distributors, sales representatives, retailers, sales staff)
  2. are considering whether it is worthwhile to implement a loyalty programme or a sales promotion
  3. are struggling with the inefficiency of their loyalty program
  4. want to prepare ready-made actions to increase sales
  5. have a tax or legal problem in the area under discussion

Who can you talk to and consult on your concerns?

Senior i360 managers specializing in particular market segments and distribution channels are at your disposal. The consultations are conducted under the close supervision of Dr Tomasz Makaruk – the President of i360’s Management Board
What do typical consultations look like?

Our goal is to support you in solving your problems. We adapt to your style and needs. Based on the consultations conducted so far, we have noticed that they take one of the following forms:

  1. individual expert conversation in a 1:1 model;
  2. a teleconference with two people from one department on the part of the consulting organisation;
  3. a brainstorming session, in which up to 5 people from different departments (usually sales and marketing) participate on the part of the consulting organisation.

How much does the consultation cost?

The time spent talking to you is completely free of charge. After the consultation, you will receive a written summary with recommendations.

How much time do we dedicate to consultations?

We are available daily from 4 p.m. to 5 p.m., but usually the talks take up to 1.5 hours.

Why do we do this?

We share our knowledge and experience from the implementation of actions in particular market segments in Poland and abroad.

In which markets do we have experience?

Poland, Russia, Belarus, Kazakhstan, Austria, Romania, United Arab Emirates, Kingdom of Saudi Arabia.

In which market segments do we have experience?

Primarily, these are the following industries: FMCG (all segments), chemicals and construction products, automotive aftermarket, insurance, payment cards, clothing retail, e-commerce, pharma,

On what subjects do we provide consultations?

The subject of the conversation depends on you. Most often, talks are held on the following subjects: promotion strategies, selection of tactical promotion tools, measurement of effectiveness and efficiency of conducted activities, process, tax, creative and tool optimization of conducted activities, audits and IT optimization, information security, GDPR in marketing and sales activities, preparation and support during audits and inspections.

Why is it worth trying?

It is highly probable that we solved the problem you are facing more than once in the course of i360’s 10 years of professional work, serving over 100 clients from Poland, Europe, Asia and the Middle East. You can benefit from our experience.

What about confidentiality?

At the beginning of the conversation, we set a condition that you do not disclose any confidential information that may violate your business secrecy. Conversations are not recorded, and we officially delete reports after they are drafted (also deleting the e-mail and cleaning the bin).

Shall we talk? If so, we look forward to hearing from you at +48 22 122 87 38 every day from 4 p.m. to 5 p.m. We can also (and we indeed prefer this form) hold a video conference via Teams, Skype, Webex or Zoom.

Telephone calls are queued up, so we hold 5 parallel consultations at once. You can also make an appointment or present your problem by e-mail, so that an i360 expert is ready for the talk and the consultation itself is more fruitful. To do this, just write to this address: Tomasz.Makaruk@i360.com.pl


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